16 Comments

Big fan of a user manual to shortcut some of those initial likes / dislikes / preferences within a team. Plus it can be quite fun and start some really great conversations.

I recently discovered this site where you can make your own and share it as a url - https://manual.me/

Expand full comment

In the construction industry and dealing with delivery teams on site I find it important to ensure that the individuals know their role and the exact deliverable expected within a given timeframe.

It is imperative for me to understand the skills and knowledge of individuals so tasks can be allocated accordingly. Ensuring that they understand what it is the are trying to do, how long it is expected to take, what problems could occur, do we have the required resources and materials and have we properly assessed and mitigated the associated WHS risks.

The idea of a user manual for individuals for me is an understanding of who is the best person for each unique task and who can get the job done with the least phone calls.

Expand full comment

Big big big fan of user manuals over here! Thanks for the insight Tim.

Expand full comment

I found as a direct report and a people leader this idea of “user manuals / how I work books / quick guide to me” things are the worst. Getting to know people is a journey and it is off to a bad start when it starts with a user manual that exists because your boss said to do it.

It’s a hard no from me to filling out or asking for user manuals for humans.

Expand full comment

I implemented user manuals for my team a while ago as a first time manager and they've been invaluable in speeding up the getting to know you phase. I am missing some of these questions from my manual so going to add them in. An exercise i found useful was adding in a team ritual of revisiting our manuals every 3 months and adding new bits of information in. What are your thoughts on OTHERS adding to your manual based on what they've observed about you?

Expand full comment